Premier customers, we’re glad you’re with us. | WesBanco

NOTICE: Internet Explorer was retired by Microsoft on June 15th, 2022 and is no longer supported. This could change how you access Online Banking.

Skip Navigation

Premier customers, we’re glad you’re with us.

Premier Bank and WesBanco Logos

 

Coming together with a single goal: Helping you thrive.

It’s great to have you here as our two trusted community banks get ready to serve you even better, together.

As you get to know more about us, you’ll see we’re more than just another financial institution. Making a real difference in the lives of the individuals, families, businesses and communities we serve has set WesBanco apart for 155 years. From our Wheeling, West Virginia headquarters to the nine states we currently serve, WesBanco continues to be recognized nationally for exceptional performance.

Forbes 2024 - America's Best Banks; Our Bank is Rated 5 Stars by Bauer - bauerfinancial.com Awarded September 2024; America's Best Regional Banks 2024 Newsweek Second-time Winner; Designation of Savings Excellence 2024 America Saves Week; America's Greatest Workplaces for Parents and Families 2024 Newsweek; CRA Outstanding Rating; Forbes Most Trusted Companies in America 2025

Action items.

  1. Keep banking as usual. Continue banking as you normally would.
  2. Review your contact information so we can keep in touch. Verify your information within your Premier Online Banking, or by calling customer service at 877-367-8178 or visiting your local branch.

Here to keep you informed every step of the way.

Your trust means everything to us as we move forward with this transition. We’ll make sure you are informed every step of the way. Watch for more information coming your way via email and mail. And check back here to this transition site so you always have the latest details on what’s ahead for you.

  • Bank as usual.

    Bank as usual right now.

    For now, please continue to bank as you normally do. Use your current accounts and services, and count on your same team members to continue to deliver the exceptional service you deserve.

  • Contact info.

    Review your contact information.

    Now’s the time to make any updates to your contact information, to make sure we have what we need to keep in touch. You can update your preferences online or at your local branch.

    Premier Bank
  • Premier Bank and Wesbanco logos

    Stay informed.

    In a few months, your accounts will move to WesBanco. Keep coming back to this page for the latest and watch for updates from us.

    Welcome Letter

Customer Service

We’re here to help. Continue to use your Premier Bank customer service options. 

  • Phone Icon TALK TO US: 1-877-367-8178
    Hours: M-F 8AM-6PM and Sat. 8AM-12PM
  • Chat with Premier Bank customer service
    Hours: M-F 8:30am-4:45pm and Sat. 8:15am-11:45am
  • Send a secure message:
    • Use your online or mobile account via the Message Center which can be found within the “Support” section of online/mobile banking.

Premier Locations
Hands typing on computer

Get answers to questions you may have.

  • For 155 years, WesBanco has been a sound and stable financial institution committed to helping make every community we serve a better place for people and businesses to thrive. From our Wheeling, West Virginia headquarters to our legacy markets in nine states, WesBanco continues to be recognized nationally for exceptional performance.

  • You’ll have enhanced services and products, with the same great local team and the people who you trust with your personal or business banking needs. Plus you’ll enjoy more service, support, resources, and tools to help you move ahead with confidence, whatever your personal or business financial goals.

  • Yes, until our two banks are fully integrated there will be no changes to the way you bank.

    • Continue to use your accounts just as you do today, with your same checks and debit cards.
    • Access Premier Bank online banking with your same User ID and password.
    • Continue banking at any Premier Bank branch.
    • Make your loan payments as usual.
    • Call your same contact numbers.

  • Yes. In mid-May everywhere you currently see the Premier Bank name will change to WesBanco, including signage at your branch and all documentation you receive about your accounts.

  • Yes, your accounts will continue to be insured for up to the $250,000 deposit limit for a single bank. If you should happen to have accounts at both Premier Bank and WesBanco, your accounts will continue to be insured separately for six months following the completion of our merger.

  • Our goal is to make the transition seamless for you. We’ll let you know about any changes to accounts or services well in advance. This will include your welcome kit with details about your accounts, transition information, any actions you may need to take, and new benefits that we can offer you. Information will be provided via email and in the mail. You should also check back to this site for the latest information about the transition.

  • You can call the same team members you call today. The phone numbers will remain the same and they will be available to answer any questions you may have. For general help, please call 1-877-367-8178 or visit this web page for updates.