BETTER BANKING PLEDGE – We PLEDGE to provide you excellent customer service. We PLEDGE to always smile and greet you as you enter the bank. We PLEDGE to always look for opportunities to do something extra for you. We PLEDGE to respond to all requests within the same day or within your expectations. We PLEDGE to be professional, respectful and polite and to always have a positive attitude. We PLEDGE that if we do not know how to solve an issue we will find someone who can and follow through to ensure your satisfaction. We PLEDGE to take pride in our work and strive to 100% accuracy at all times. We PLEDGE to always thank you for your business and for being part of the WesBanco family! Our Pledge is to make you pleased that you have chosen WesBanco as your primary financial services provider and that the commitments we make will add up to one important difference – Superior Customer Satisfaction!

BETTER BANKING PLEDGE

  • e PLEDGE to provide you excellent customer service.

  • e PLEDGE to always smile and greet you as you enter the bank.

  • e PLEDGE to always look for opportunities to do something extra for you.

  • e PLEDGE to respond to all requests within the same day or within your expectations.

  • e PLEDGE to be professional, respectful and polite and to always have a positive attitude.

  • e PLEDGE that if we do not know how to solve an issue we will find someone who can and follow through to ensure your satisfaction.

  • e PLEDGE to take pride in our work and strive to 100% accuracy at all times.

  • e PLEDGE to always thank you for your business and for being part of the WesBanco family!


Our Pledge is to make you pleased that you have chosen WesBanco as your primary financial services provider and that the commitments we make will add up to one important difference – Superior Customer Satisfaction!

For all customer service needs, including a lost or stolen debit card, please click the CUSTOMER SERVICE tab above or contact us at
1 (800) 905-9043.

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WesBanco Bank, Inc. is a Member FDIC